We replace all damaged, lost, stolen or incorrect parcels. Enjoy a 30-day money back insurance included in our Return & Refund Policy.
Soy wax is a natural, renewable resource. Soy wax is biodegradable and cleans up with plain old soap and water. Soy wax has a lower melting point than paraffin wax and because of this, soy candles will burn slower or longer than paraffin candles.
You get a full 30 days to return your item to us. If it doesn't fit, it breaks, you've changed your mind or for no reason whatsoever simply send it back to us and we'll cheerfully refund you every cent.
Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap!
In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down.
We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.
Ordering from Novarian Creations is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either.